一般常見問題解答

Q: Can I use other bluetooth earphones with Good Voice hearing devices?

No, Good Voice hearing device uses a specialized hearing aid Bluetooth module that is not compatible with regular Bluetooth earphones. Additionally, standard earphones have lower volume output and cannot provide the necessary sound amplification for hearing assistance.

Q: Do Good Voice hearing devices require Wi-Fi?

No Wi-Fi setup, no extra bills . Everything is taken care of so your loved one can use their hearing devices frustration-free.

常見問題

歡迎閱讀我們的常見問題解答，我們很高興您能來到這裡並成為我們的客戶。
我們盡力回答最常見的問題。

如果你是 OKB 聽力新手

這裡有您需要了解的一切——從我們的設計如何幫助提高聽力清晰度到使用設備的技巧。

Under what circumstances should Good Voice hearing devices be used?

If you or a loved one experience difficulty hearing, trouble following conversations, or signs of hearing loss in older adults, there’s no need for a professional diagnosis to start using Good Voice hearing devices.

Many hearing aids require a lot of setup—can Good Voice hearing devices be used easily?

Traditional hearing aids often require complicated setups, making them challenging for older adults without technical expertise. Good Voice hearing devices are different—they’re designed for simplicity. There’s no need for complex programming or app downloads.

As someone who has used prescription hearing aids before, I found them difficult to operate.

Good Voice hearing devices are much simpler to use. Each device comes with easy-to-use physical buttons, so there’s no need to worry about complicated setups. Adjusting the volume or changing settings is quick and effortless!

Can I use other bluetooth earphones with Good Voice hearing devices?

No, Good Voice hearing device uses a specialized hearing aid Bluetooth module that is not compatible with regular Bluetooth earphones.

Additionally, standard earphones have lower volume output and cannot provide the necessary sound amplification for hearing assistance.

Why do I need both a controller and earphones? Isn’t that inconvenient?

Traditional hearing aids have both the microphone and speaker built into a small earpiece. Since these components are close together, the sound from the speaker can loop back into the microphone, creating an annoying whistling noise (feedback).

To reduce feedback, most hearing aid brands lower the overall amplification, but this can make sounds too quiet, making it harder to hear conversations. Additionally, because the microphone is placed near the ear, users may struggle to hear speech clearly if the speaker is too far away.

OKB Hearing solves this problem by separating the microphone from the earpiece. The controller acts as an extension of the ear, allowing it to be placed closer to the sound source. It also features our advanced sound processing technology, which reduces background noise and enhances speech clarity. By increasing the distance between the microphone and the earpiece, Good Voice hearing devices effectively eliminate feedback noise.

The controller also includes simple control buttons, so you can easily adjust settings without needing a complex mobile app. This makes Good Voice hearing devices more intuitive and convenient to use.

Why does the package include both wireless and wired earphones?

Good Voice hearing devices come with a specially selected wired earphone for backup use when the wireless earphones run out of battery.

💡 Tip: If you're on a Bluetooth call and want family members to listen in, just plug the wired earphones into the controller, and they can hear the conversation too!

Do Good Voice hearing devices require Wi-Fi?

No Wi-Fi setup, no extra bills. Everything is taken care of so your loved one can use their hearing devices frustration-free.

Can I send Good Voice hearing devices as a gift?

Yes! Good Voice hearing devices make a thoughtful and practical gift for loved ones. They arrive ready to use right out of the box—no setup required!

人們在說什麼

終於，我又能聽清楚了！購買商品：天天好聲音
「我以前一直受背景噪音困擾 — 談話、打電話，甚至只是看電視都讓我感到沮喪。但這款設備改變了一切！降噪效果很好，而且我喜歡可以根據需要調節音量。現在，我可以享受談話，而不必讓別人一直重複自己的話。”

無需複雜設置——只需打開並享受！購買商品：天天好聲音
「我以前嘗試過傳統的助聽器，但它們總是需要很多次預約和調整。這太累了！這個設備完全不同——我只需打開它，自己調整，它就能立即發揮作用。

我的父母永遠無法保住他們的助聽器購買商品：Good Voice Secure
「我的父母從來都不喜歡戴助聽器——它們不舒服、複雜，而且會發出奇怪的聲音。我決定讓他們試試這個，令我驚訝的是，他們居然一直戴著它！現在，他們聽得更清楚了，我們不用再重複說了。這對我們全家來說都是一種解脫。”

助聽器太貴了－這是完美的解決方案！購買商品：天天好聲音
「我考慮過助聽器，但它們太貴了，即使是高級助聽器也存在問題。這是一個更實惠的選擇，而且說實話，效果一樣好！我終於可以清楚地聽到家人的聲音了，而且我不必花費數千美元。”

最後，有一個簡單且經濟實惠的方法可以讓您聽得更清楚。購買商品：天天好聲音
「我不想投資昂貴的助聽器，因為它可能不適合我。這是嘗試新事物的完美方式，而且不用花太多錢——我不得不說，我印象深刻！音質清晰，使用起來比我想像的要容易得多。”

我爸再也不用把電視音量開到最大了！購買商品：天天好聲音
「以前，我爸爸總是把電視音量開到最大，打電話幾乎是不可能的。自從他開始使用這個產品後，效果非常驚人！現在他能聽清楚所有聲音——無論是對話、FaceTime 還是看電視。我們終於可以不用大聲說話了！”

出色的聲音清晰度和出色的降噪效果。購買商品：Good Voice Secure
「我在不同情況下測試了它，它在電話通話、對話甚至嘈雜環境中都表現得非常好。我喜歡可以選擇調整降噪模式！”

它很容易使用——即使對於像我這樣的人來說也是如此！購買商品：Good Voice Secure
“我不太擅長技術，我擔心設置起來會很困難。但事實證明它非常簡單！”

我一開始並不確定，但我很高興我嘗試了一下。購買商品：Good Voice Secure
“這款設備與傳統助聽器不同，所以我不確定它的效果如何。但我想，為什麼不試一試呢？它便於攜帶，調整起來非常簡單，而且確實有很大的不同。”

好聲音助聽器適應時間表

第一周

初步調整

Family Communication: If living with family, encourage them to actively turn on the controller. This helps both parties get used to wearing the device.
Extending the Ear: Both the user and family members should adapt to the idea that communication no longer requires speaking directly into the user's ear. The controller functions as the user’s ear.
Self-Voice Adaptation: Practice adjusting the speaking volume if the user's voice feels too loud.

第 2 週

熟悉設備功能

Extending the Ear: When watching TV, place the controller near the TV’s audio source and adjust the left/right volume to a comfortable level. During meals, place the controller on the table or closer to the speaker to easily engage in conversations.
Bluetooth Streaming Feature: Pair the controller with a smartphone via Bluetooth and practice making phone or video calls with distant family members. Start using the controller for streaming videos and movies.

第 3 週

適應吵雜的環境

Practicing in Noisy Places: Begin using the hearing aid in loud environments, such as restaurants or shopping centers. To hear conversations more clearly, habitually move the controller closer to the speaker.
Noise Reduction Mode: If the environment is too noisy, practice switching between Noise Reduction Mode and Enhanced Noise Reduction Mode for better clarity.

第四周

全面改造與維護

Function Familiarity: By this stage, the user should feel comfortable operating all key functions and fully experience the benefits of the hearing aid. They can also gradually extend their daily wearing time based on their needs.
Charging & Maintenance: Remember to charge both the controller and earphones regularly. Turn off the device when not in use to maintain battery performance and prevent excessive discharge, which can shorten battery life.