
Note from the Founder
“As someone living with severe hearing loss, I know firsthand how challenging it can be to stay connected—both personally and professionally. For years, my role in business development required constant interaction. Yet, these interactions were accompanied by feelings of frustration and misunderstanding—even with the help of high-end, prescription hearing aids.
I realized that hearing loss is more than just a physical barrier—it’s an emotional one. It’s not just about missing sounds; it’s about missing connections. That realization became my turning point.
Determined to find a better way, I assembled a team of experts to create something that could truly make a difference—not just for myself, but for anyone facing similar challenges. After years of development, the Good Voice Hearing Aid was born. This isn’t just another hearing device. It’s a solution designed by someone who truly gets it. Every feature is built with empathy, care, and a deep understanding of what it means to live with hearing loss.
I created OKB Hearing not just to solve my own struggles but to help others rediscover the joy of hearing.
Because when you hear better, you connect better—and when you connect better, anything is possible.”
James Lai
Founder of OKB
Our Core Values
The Heart of Who We Are
Our company is defined by reliability, warmth, a strong sense of being family-oriented, a confident outlook, and a culture that is always up-to-date. These five tenets shape every aspect of our company culture and approach to service.

We Build Trust Through Reliability
- Support individual growth and workplace competitiveness.
- Prioritize safety to ensure stability.

We Foster Connection With Warmth
- Preserve harmony in family relationships.
- Care deeply for the health and well-being of our customers and their caretakers.

We Strengthen Bonds Through Family Values
- Celebrate joyful moments.
- Support leisure and entertainment that bring families closer together.

We Empower Independence With Confidence
- Encourage self-guided decisions and actions in daily living.
- Inspire independence and personal fulfillment.

We Drive Progress By Staying Up-to-Date
- Embrace innovation and adapt to change.
- Focus on continuous growth to evolve alongside our customers' needs.