If you're not completely satisfied with your Good Voice hearing device, you can return it within 30 days of delivery for a full refund—no questions asked. 

The 30-day period begins when your order is delivered and expires on the 31st day.

Exclusions for the Warranty:

• The device must be returned in its original condition with all accessories.
• Damage caused by misuse, accidents, or unauthorized modifications is not covered.
• Shipping fees (if applicable) may not be refundable.

Your Good Voice hearing device is backed by a 1-year manufacturer warranty covering defects in materials and workmanship. If you experience any issues due to a manufacturing defect within the first year, we’ll repair or replace the device at no cost.

The 1-year warranty begins on the delivery date and remains valid for 365 days. Please note that the warranty applies only to the first order and does not reset with a replacement device.

Exclusions for the Warranty:

• Damage caused by misuse, water exposure, accidents, or unauthorized repairs.
• Normal wear and tear, including battery depletion over time.
• Loss or theft of the device.
• Issues caused by improper storage or handling.