General FAQs

Q: Can I use other bluetooth earphones with Good Voice hearing devices?

No, Good Voice hearing device uses a specialized hearing aid Bluetooth module that is not compatible with regular Bluetooth earphones. Additionally, standard earphones have lower volume output and cannot provide the necessary sound amplification for hearing assistance.

Q: Do Good Voice hearing devices require Wi-Fi?

No Wi-Fi setup, no extra bills . Everything is taken care of so your loved one can use their hearing devices frustration-free.

Frequently Asked Questions

Welcome to our FAQ, we are so happy to have you here and as a client.
We have tried to answer the most common questions.

If You Are New to OKB Hearing

Here’s everything you need to know—from how our design helps improve hearing clarity to tips for using your device.

Under what circumstances should Good Voice hearing devices be used?

If you or a loved one experience difficulty hearing, trouble following conversations, or signs of hearing loss in older adults, there’s no need for a professional diagnosis to start using Good Voice hearing devices.

Many hearing aids require a lot of setup—can Good Voice hearing devices be used easily?

Traditional hearing aids often require complicated setups, making them challenging for older adults without technical expertise. Good Voice hearing devices are different—they’re designed for simplicity. There’s no need for complex programming or app downloads.

As someone who has used prescription hearing aids before, I found them difficult to operate.

Good Voice hearing devices are much simpler to use. Each device comes with easy-to-use physical buttons, so there’s no need to worry about complicated setups. Adjusting the volume or changing settings is quick and effortless!

Can I use other bluetooth earphones with Good Voice hearing devices?

No, Good Voice hearing device uses a specialized hearing aid Bluetooth module that is not compatible with regular Bluetooth earphones.

Additionally, standard earphones have lower volume output and cannot provide the necessary sound amplification for hearing assistance.

Why do I need both a controller and earphones? Isn’t that inconvenient?

Traditional hearing aids have both the microphone and speaker built into a small earpiece. Since these components are close together, the sound from the speaker can loop back into the microphone, creating an annoying whistling noise (feedback).

To reduce feedback, most hearing aid brands lower the overall amplification, but this can make sounds too quiet, making it harder to hear conversations. Additionally, because the microphone is placed near the ear, users may struggle to hear speech clearly if the speaker is too far away.

OKB Hearing solves this problem by separating the microphone from the earpiece. The controller acts as an extension of the ear, allowing it to be placed closer to the sound source. It also features our advanced sound processing technology, which reduces background noise and enhances speech clarity. By increasing the distance between the microphone and the earpiece, Good Voice hearing devices effectively eliminate feedback noise.

The controller also includes simple control buttons, so you can easily adjust settings without needing a complex mobile app. This makes Good Voice hearing devices more intuitive and convenient to use.

Why does the package include both wireless and wired earphones?

Good Voice hearing devices come with a specially selected wired earphone for backup use when the wireless earphones run out of battery.

💡 Tip: If you're on a Bluetooth call and want family members to listen in, just plug the wired earphones into the controller, and they can hear the conversation too!

Do Good Voice hearing devices require Wi-Fi?

No Wi-Fi setup, no extra bills. Everything is taken care of so your loved one can use their hearing devices frustration-free.

Can I send Good Voice hearing devices as a gift?

Yes! Good Voice hearing devices make a thoughtful and practical gift for loved ones. They arrive ready to use right out of the box—no setup required!

What people are saying

Finally, I can hear clearly again!Item Purchased: Good Voice Everyday
"I used to struggle so much with background noise—conversations, phone calls, even just watching TV felt frustrating. But this device changed everything! The noise reduction works beautifully, and I love how I can adjust the volume to my needs. Now, I can enjoy conversations without asking people to repeat themselves all the time."

No more complicated setups—just turn it on and enjoy!Item Purchased: Good Voice Everyday
"I’ve tried traditional hearing aids before, but they always required so many appointments and adjustments. It was exhausting! This device is completely different—I just turn it on, adjust it myself, and it works instantly.

My parents could never keep their hearing aidsItem Purchased: Good Voice Secure
"My parents never liked wearing their hearing aids—they were uncomfortable, complicated, and made weird noises. I decided to let them try this instead, and to my surprise, they actually keep it on! Now, they hear better, and we don’t have to keep repeating ourselves. It’s been such a relief for our whole family."

Hearing aids were too expensive—this is the perfect solution!Item Purchased: Good Voice Everyday
"I looked into hearing aids, but they were way too expensive, and even the premium ones still had issues. This was a much more affordable option, and honestly, it works just as well! I can finally hear my family clearly, and I didn’t have to spend thousands of dollars."

Finally, a simple and affordable way to hear better.Item Purchased: Good Voice Everyday
"I didn’t want to invest in an expensive hearing aid that might not work for me. This was the perfect way to try something out without breaking the bank—and I have to say, I’m impressed! The sound quality is clear, and it’s so much easier to use than I expected."

My dad doesn’t have to blast the TV volume anymore!Item Purchased: Good Voice Everyday
"Before, my dad had the TV volume turned all the way up, and phone calls were nearly impossible. Ever since he started using this, the difference has been incredible! He hears everything clearly now—whether it’s conversations, FaceTime, or watching TV. We can finally talk without shouting!"

Great sound clarity and excellent noise reduction.Item Purchased: Good Voice Secure
"I tested it in different situations, and it worked really well for phone calls, conversations, and even noisy environments. I love having the option to adjust the noise reduction mode!"

It’s easy to use—even for someone like me!Item Purchased: Good Voice Secure
"I’m not very good with technology, and I was worried this would be difficult to set up. But it turned out to be so simple!"

I wasn’t sure at first, but I’m so glad I gave it a try.Item Purchased: Good Voice Secure
"This device is different from traditional hearing aids, so I wasn’t sure how well it would work. But I figured, why not give it a shot? It’s easy to carry around, super simple to adjust, and it actually makes a huge difference."

Good Voice Hearing Device Adaptation Timeline

Week 1

Initial Adjustment

Family Communication: If living with family, encourage them to actively turn on the controller. This helps both parties get used to wearing the device.
Extending the Ear: Both the user and family members should adapt to the idea that communication no longer requires speaking directly into the user's ear. The controller functions as the user’s ear.
Self-Voice Adaptation: Practice adjusting the speaking volume if the user's voice feels too loud.

Week 2

Becoming Familiar with Device Functions

Extending the Ear: When watching TV, place the controller near the TV’s audio source and adjust the left/right volume to a comfortable level. During meals, place the controller on the table or closer to the speaker to easily engage in conversations.
Bluetooth Streaming Feature: Pair the controller with a smartphone via Bluetooth and practice making phone or video calls with distant family members. Start using the controller for streaming videos and movies.

Week 3

Adjusting to Noisy Environments

Practicing in Noisy Places: Begin using the hearing aid in loud environments, such as restaurants or shopping centers. To hear conversations more clearly, habitually move the controller closer to the speaker.
Noise Reduction Mode: If the environment is too noisy, practice switching between Noise Reduction Mode and Enhanced Noise Reduction Mode for better clarity.

Week 4

Full Adaptation & Maintenance

Function Familiarity: By this stage, the user should feel comfortable operating all key functions and fully experience the benefits of the hearing aid. They can also gradually extend their daily wearing time based on their needs.
Charging & Maintenance: Remember to charge both the controller and earphones regularly. Turn off the device when not in use to maintain battery performance and prevent excessive discharge, which can shorten battery life.